Proof strip

$16K
raised — Kickstarter, 200% of goal
5
signed venues — Matchmade wholesale/consignment
200K+
organic plays — KnightReadsBright, zero ad spend
3
founded and run in parallel

Selected Work

Technical and Creative Work

Shared portfolio evidence across documentation systems, operations writing, and creative execution.

Technical & Documentation Work

  1. SharperShape • 2019–2023, on and off • Visual Observer to Technical Writer

    Started as a Visual Observer supporting drone flight operations, then moved into Technical Writer for the same company.

    Wrote the RFPs and RFIs that won utility clients for LiDAR-based grid inspection technology.

    Wrote safety briefings and procedural documentation from direct field experience.

  2. Booksweeps • 2025–2026 • Director of Operations

    Promoted from Marketing Assistant in under a year.

    Built the documentation system an 8-person team ran on, including a Zendesk Help Center built from scratch and SOPs across marketing, support, and program delivery.

  3. Clarissa Bright Media / Matchmade / KnightReadsBright • 2020–present • Founder & Documentation Lead

    Built compliance documentation for a regulated consumer platform, including consent frameworks, content policy, and a takedown/appeal workflow mapped to card-network standards.

    Built the branded documentation system used across dozens of production scripts.

Creative & Brand Work

  1. Clarissa Bright • USA Today Bestselling Author

    Writing as Clarissa Bright. Author of the Bound by Bloodlines series, The Dark Prince of Boston series, and Velvet Dominion.

    clarissabright.com
  2. Matchmade • 2020–present • Founder & Creative Director

    Built a patent-pending magnetic book slipcase system.

    Built the launch content calendar, site copy, and brand voice.

    5 signed wholesale/consignment partners including The Burrow, Burnbook Cafe, Fireside Books, and Small Town Stories.

    matchmade.ink
  3. KnightReadsBright • 2020–present • Co-Creator & Script Lead

    Audio fiction brand.

    Wrote dozens of branded scripts.

    Catalog passed 200K+ organic plays with no paid promotion.

  4. hush.hot • 2026–present • Founder

    New brand operated under KnightReadsBright, an adult audio fiction subscription platform built for women and queer audiences.

    Built compliance infrastructure including card-network content standards, performer agreements, content policy, and takedown workflow.

    Built platform launch logistics and ongoing marketing research to define audience and positioning.

    Manages a cross-cultural, distributed team spanning creative, technical, and business roles. Targeting September 2026 launch.

Capability Index

Skills & Tools

Core working domains, platforms, and language proficiency.

Documentation

  • SOPs
  • RFPs
  • RFIs
  • Help center architecture
  • Compliance documentation
  • Operational procedures

Creative

  • Brand voice systems
  • Creative direction
  • Campaign copy
  • Script development

Platforms

  • Zendesk
  • Notion
  • Shopify
  • Google Workspace

Languages

  • native Spanish
  • fluent English